Release Date
5th August 2025
For Clinicians
Back Office
Enhancements:
- Health plan updates: Renamed to Health optimization plan across the platform. Nutrient names refined for clarity and consistency.
- Nickname sync improvements: Client nicknames now display correctly throughout the Health plan.
- Employer management: Admins can now update Employee IDs for better record accuracy.
- Protocol logic improvements: Nutrient protocols are now properly filtered — non-nutraceutical protocols won’t appear unless relevant.
- Reseller branding & access:
- Nutrients with formulas are now assigned by reseller.
- Email, invoices, and mobile app branding now align with reseller identity.
- Each reseller gets a branded mobile app with the same smooth experience.
- Zoho integration: Support tickets now sync seamlessly to Zoho for better client service management.
Bug Fixes:
- Protocol list in Quick check-in now matches the order in the Health optimization plan.
- Category filter in Health pillars now functions as expected.
- Payment logic updated to allow setting a default card during membership reactivation.
For Clients
Mobile Application
Enhancements:
- Insurance intake upgrade: Clients can now scan their health insurance cards for a quicker intake process.
- Order experience improvements:
- The “Bill to” section is now hidden when no payment was made.
- Wholesale pricing logic updated for smoother order handling.
- Wording clarity: Health plan is now labeled as Health optimization plan for better understanding.
Bug Fixes:
App branding is now consistent across resellers, ensuring a smooth and familiar experience no matter who your provider is.
Fixed an issue preventing order fulfillment for membership-only purchases.
Thank you for using Welle!