Release Date
3rd October 2025
For Clinicians
Enhancements:
Back Office
- Protocol risk level ranking: A new risk level field has been added to health qualifiers and protocols, helping clinicians prioritize and rank protocols more effectively for client care.
- RN health visit refinement: Registered nurses can now complete health visits, logging the main points of each session. These notes flow directly into chart notes for later reference, ensuring nothing important gets missed. Clinicians can now easily view all Care questions appointments that clients have booked, making it simpler to prepare and follow up.
- Demo account update: Demo accounts now use the email demo@medislabs.com
— making testing and onboarding more consistent across environments.
For Clients
Enhancements:
Mobile App
- New membership introduction: We have streamlined to a single-tier membership, making enrollment simpler and clearer.
- Appointment flow refinements: We’ve smoothed out several areas of the booking flow and appointment experience based on client feedback, reducing friction and making scheduling easier.
- Email footer refreshed: All outgoing emails now feature an updated footer for a cleaner, more consistent brand experience.
Bug Fixes
- Accurate appointment statuses: Fixed an issue where some appointments were incorrectly marked as canceled instead of out of state, ensuring clients always see the right status.
- Care support links fixed: Hyperlinks in care support messages are now working properly, giving clients quick, reliable access to important resources.
Thank you for using Welle!