Release Date
15th December 2025
For Clinicians
Back Office
Enhancements:
Smarter form matching logic: Protocol suggestions and Shop qualifier templates now leverage multiple program-specific forms (including Rx forms), not just the Whole Health Intake—enabling more accurate eligibility checks and more personalized health optimization plans.
Updated Whole Health & MWL intake forms: Intake forms have been refreshed based on the latest OpenLoop updates, keeping data collection accurate, compliant, and up to date.
Clearer health visit access control: Only the assigned clinician can now join a health visit, reinforcing privacy, accountability, and a cleaner care workflow.
Expanded paid service configuration: New products for comprehensive consultations, check-in consultations, and 6-month lab draws can now be configured independently from membership plans—unlocking more flexible monetization.
Simplified care ticket handling: Medical care questions now remain fully within Welle, removing unnecessary Zoho syncing and keeping workflows focused.
Bug Fixes:
Consistent clinician-facing email branding: “Welle Care Team” has been standardized across emails for a more polished, professional presence.
Reliable client info display in health visits: Client details now display correctly even when the latest submitted form is a Rx-specific form.
For Clients
Mobile Application
Enhancements:
Faster access to care support: A new Open requests section makes it easy to jump straight into your active and past care requests without extra steps.
Improved sign-in experience: Signing in with Google or Apple ID now gracefully routes users to registration if no account exists—removing confusion and dead ends.
More resilient Android performance: Android UI bugs have been resolved, and the app now supports 16 KB memory page sizes for improved stability across devices.
Bug Fixes:
Faster, clearer mobile experience: Multiple Android UI refinements deliver a smoother, more reliable app experience from sign-in to care support.
Thank you for using Welle!