Release Date
19th March 2026
For Clinicians
Care Portal
Enhancements:
More flexible protocol configuration: Rx integration is now optional when enabling protocols, giving admins more control over protocol setup.
Improved diagnostics filtering: Biomarkers and tests can now be filtered by gender in test and panel configuration, ensuring more precise clinical setup.
Cleaner diagnostics configuration: Collection tube options have been streamlined by removing unused options, simplifying panel setup.
Restored and improved navigation structure: The Tickets module has been reinstated, and navigation terminology has been updated from Appointments to Visits for better consistency.
Better telehealth workflow visibility: External Healthie links for vertical appointments are now synced into the Care Portal, allowing clinicians to access the correct working view and follow-up statuses more efficiently.
More reliable protocol mapping: Each test or panel can now be mapped one-to-one with a testing protocol, ensuring clearer diagnostic structure and reduced ambiguity.
Improved vertical data management: Test accounts now fully clear vertical data when reset, ensuring clean environments for testing and validation.
For Clients
Mobile Application
Enhancements:
Smarter test and panel matching: Biomarkers shown in test products are now strictly pulled from the assigned test/panel definitions, ensuring more accurate and relevant results.
Improved eligibility checks: Qualifier questions now correctly ignore inapplicable gender-based responses, making intake flows more accurate and personalized.
Better shopping experience for add-on tests: Membership now supports add-on test purchases, enabling easier upselling of additional diagnostics when needed.
Clearer results experience: PhenoAge is now hidden when results are incomplete, and updated pillar data ensures more accurate and meaningful health insights.
Improved order transparency: Download invoice options are now correctly displayed for all eligible orders, including those with $0 totals.
Stronger telehealth reliability: Clients are no longer disconnected from telehealth sessions when the device screen turns off, ensuring more stable virtual consultations.
Improved insurance matching accuracy: Insurance syncing now uses exact matches instead of fallback ID logic, significantly improving reliability and correctness of insurance data.
Clearer vertical telehealth routing: Clients joining telehealth sessions are now correctly redirected through the appropriate OL telehealth link for their care flow.
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