Release Date
22nd April 2026
For Clinicians
Care Portal
Enhancements:
More powerful protocol configuration: Admins can now define targeted testing protocols, control recommendations with a “Do not recommend” option, and enforce biomarker age limits to ensure up-to-date lab data before allowing pharmaceutical purchases.
Improved reseller and product management: Reseller setup and configuration flows have been refined, including the ability to enable/disable available protocols and products, define baseline and annual panels, and fix issues with covered products and diagnostics billing types.
Enhanced health metric and pillar control: Clinician admins can now manage health pillar information directly, improving how health insights are structured across the system.
Cleaner and more consistent system experience: Terminology and branding have been standardized (e.g., “US Specialty Labs”), and protocol naming has been cleaned up by hiding internal annotations from user-facing views.
More reliable integrations and fulfillment: Willow Tree fulfillment integration has been implemented, and checkout calculations on web have been corrected to ensure accurate coverage and total payment values.
Improved diagnostics and testing workflows: Restricted testing protocols can now still be suggested when appropriate, and onboarding includes add-on test purchasing to better support diagnostic journeys.
For Clients
Mobile Application
Enhancements:
Smarter and safer checkout experience: State validation is now enforced across Shop and checkout—including ZIP code checks for Rx flows and at-home kits—ensuring you only purchase products that are valid for your location. Disallowed combinations and eligibility rules are also applied more consistently for a safer experience.
Smoother shopping journey: Cart and checkout flows have been refined with better navigation, improved UI for shopping bag and line items, and clearer category handling—defaulting to public categories when multiple options exist.
Improved onboarding and lab discovery: You can now search for labs and provide BMI inputs during onboarding, making it easier to find services and personalize your care from the start.
More flexible lab draw and testing flow: Booking lab draws after purchasing additional tests is now more seamless, and wording updates help clarify available testing options.
Enhanced results experience: Extra lab draw results are now visible, along with a new informational banner to provide additional context—helping you better understand your health data.
Better plan interaction: Clients can now track progress more flexibly with multiple check-ins for protocols, and product titles in plans now include your name for a more personalized experience.
Improved reliability and session handling: Login issues after session expiration have been resolved, ensuring you can securely access your account without disruption.
More stable telehealth experience: Clients can now properly end calls after clinicians disconnect, improving control and clarity during virtual visits.
Refined notifications and guidance: Unintended notifications triggered after form completion have been fixed, and unnecessary repeated prompts during Shop flows have been removed.
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